A: Parker Aerospace provides comprehensive support to commercial and military customers, helping you maintain your fleet around the clock and around the globe.
A: Customers of Parker’s industrial divisions (non-aerospace) may call 1-800-CParker (272-7537) or email crc@support.parker.com.
A: Parker Aerospace support is available 24 hours a day, seven days a week, 365 days a year, through fully-staffed service facilities in California and Singapore.
A: The Customer Response Center can be reached through multiple channels:
• Phone: +1 949-809-8200
• Email: crc@support.parker.com
• Fax: +1 949-272-3255
• Chat online: parker.com/CSO
• Aircraft on ground (AOG): +1 949-851-4357
A: With a goal of resolving issues at first contact, services include:
• 24/7 aircraft on ground (AOG) material
• Expert AOG technical assistance
• Spare parts quotations and order entry
• Global pooling access
• Spares order management
A: To provide airline operators with quicker component availability in-region, Parker Aerospace has established five regional pooling centers, strategically located worldwide. Parker’s pooling centers offer customers significant advantages:
• Immediate availability to inventory pools 24/7
• Access to latest product configurations on flying fleets within region
• Competitive pricing
• Flexible terms and conditions
• Enhanced real-time communications and reporting
• Rotables and exchange programs
A:No, your account team is still available to answer questions and help provide solutions. The CRC is available to supplement your account team, especially after local business hours.
A: Please visit parker.com/events for information about all upcoming trade shows in which Parker will participate.
A: Please visit parker.com/careers for all information about HR and employment at Parker Aerospace.