How do PTS Subscriptions work?
PTS is available by an annual subscription. A simple 2 page contract is required which defines the product subscription level and the number of seats. Your Parker sales associate or distributor can assist you with this process. You can purchase via credit card or purchase order depending on any existing credit relationship you may have with Parker or one of our channel partners. You will soon be able to purchase PTS via our website. Check back for additional details.

What product types does PTS support?
PTS can be used with nearly any industrial product from Parker or other manufacturers. In certain cases, the product (from Parker) may already be marked with a PTS ID, meaning it is ready to be added to your account. Otherwise, you can purchase labels and printers that would allow you to add PTS tagging and management capabilities to any existing product.

Can I use PTS if I have multiple locations?
Yes. PTS has been uniquely configured to work with both single and multi-site customers. Your account can be configured to either “combine” asset views or separate them by location or other values based on security needs. There are no limits to the number of sites that can be associated and there are no limits based on geography or language.

Will PTS integrate with other business systems?
Yes. PTS employs an open system architecture that allows for data to be migrated either in or out of our platform. We use modern API’s and XML to support the reliable transmission of data either in batch format or in real time. One of our technical associates can provide additional information if necessary.

Can you recommend a local partner to assist in setting up an asset management solution?
Yes. Parker has channel partners globally who can assist you with a comprehensive list of services designed to deliver improved asset management. Distributors can also offer product delivery, VMI, installation, service and removal of many of the products we sell. PTS would serve as the tool to drive those scheduled activities.

Do you offer demos or trials?
Yes. PTS Pro can be offered via trial subscription for up to 60 days upon request. A demo kit that contains sample tags as well as start-up materials is available upon completion of our contact form.

Is PTS available from my local Parker Distributor?
Yes. Many Parker distributors worldwide can offer both the PTS software application or can offer the actual product management services.

What hardware is required to use PTS?
PTS hardware generally consists of thermal printers available from Zebra and scanning devices from Motorola and others. We are proud of the fact that we do not rely on expensive or proprietary equipment to use PTS. We are happy to provide you with a preferred global partner or you may choose to purchase your hardware from your own local vendor. Our team will provide technical requirements and even models numbers to make the process easy and trouble free.

Contact Us

Parker's product support team can provide assistance with selecting, purchasing and deploying the right PTS product for your application. Use our contact form to get started, and tell us a little about your needs.