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Parker’s New Seal Solutions Guide Reduces Design Time and Enhances Customer Experience

LEXINGTON, KY, February 28, 2018 – Parker Hannifin Corporation’s O-Ring & Engineered Seals Division, the global leader in motion and control technologies, has launched its new interactive digital guide, Seal Solutions, to enhance the customer experience while shortening research and design time when looking for a custom seal solution. A new concept in the seal industry, the Seal Solutions Guide was developed to complement existing engineering support and design efficiency. Up until now, no one in the industry has created a platform to assist customers by providing a broad rubber sealing solutions venue to educate customers on how to best assist with their application pains.

 

“This site will allow customers to have a go-to location to explore options for solving the most common sealing challenges,” says Bruce Whitehead, product design engineer, O-Ring & Engineered Seals Division. “Using this site will help customers save time and money, as many of these solutions facilitate simpler, faster, and easier assembly and machining processes.”

 

“I like that the Solutions page organizes our selection of seals into the various problems which each seal solves. Historically, we label our products by their geometry, or one of the features, however those short descriptions do not convey the range of benefits each seal offers,” says Dorothy Kern, applications engineering manager at Parker O-Ring & Engineered Seals Division, “A designer with a specific problem would need to read through each and every product description to determine the options they have. By developing a guide which sections out specific sealing challenges, a designer can easily research the progression of seal solutions which specifically solve their problem.”

 

Each page of the solutions guide provides a “chat with an engineer” feature, providing personalized assistance to compliment the content. Animations and videos are also incorporated throughout, reinforcing content verbiage for thorough comprehension.

 

Key Components:

  • Short, engaging animations
  • Snippets of real test procedures
  • Direct links to resources and articles to accelerate the design process
  • Online Chat with an Engineer capability within each page

 

O-Ring & Engineered Seals Division is known best for the O-Ring Handbook (ORD 5700), a staple in the sealing industry. The Seal Solutions Guide is the next level up, providing seal expertise and custom solutions for customers needing something beyond standard O-ring sealing.

 

Additional tools are available on the division’s Solutions tab, with links to the latest advanced O-Ring Selector and the interactive O-Ring Handbook launched in October of 2015.

 

About O-Ring & Engineered Seals Division

For over 75 years, the O-Ring & Engineered Seals Division has developed cutting edge elastomer technology and innovative sealing solutions. We offer a broad spectrum of premium elastomeric materials in a vast array of customized shapes and sizes, providing unique solutions to global sealing challenges. Whether it is an "off-the-shelf" industrial standard or a custom sealing solution, our commitment to service is designed to minimize downtime and maximize quality. Our manufacturing plants are ISO 9001, TS 16949 and AS 9100 registered.

 

About Parker Hannifin

Parker Hannifin is a Fortune 250 global leader in motion and control technologies. For 100 years the company has engineered the success of its customers in a wide range of diversified industrial and aerospace markets. Learn more at www.parker.com or @parkerhannifin.

 

 

 

 

 

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Contactos de medios

Samantha Sexton

                        O-Ring & Engineered Seals Division

                        Phone 859 268 5075

                        ssexton@parker.com